COVID Watch & COVID Pulse
Automated remote monitoring of COVID-19 patients isolating at home
Why remotely monitor COVID-19 patients?
For every COVID-19 patient requiring hospitalization, there are 25 or more patients who can safely shelter at home, but who might clinically worsen
or be worried about their symptoms.
COVID Watch and COVID Pulse support COVID-19 patients isolating
at home with daily check-ins and quick access to care.
Both programs are available in English and Spanish.
Support home isolation, prevent unnecessary exposure
COVID-19 patients should self-isolate unless they need care — typically for hypoxemia.
Brief, automated daily
check-ins with patients
Text twice daily with patients to see how they are feeling and provide reassurance.
Get patients the care they
need at the right time
Quickly identify patients who need medical attention and escalate their care to a provider or Emergency Department.
This program provides twice daily text-based check-ins to assess how patients are feeling and if they are having difficulty breathing.
Concerns are escalated to a clinician who calls the patient back within 1 hour.
Pregnancy Watch and Cancer COVID Watch are program adaptations available for special populations.
Patients are provided with a pulse oximeter to monitor their oxygen levels at home to supplement text-based check-ins.
If a patient’s oxygen saturation drops, they are escalated to a clinician.
Upon program completion, patients help other patients by returning their pulse oximeter in a pre-paid envelope. Pulse oximeters are sanitized for reuse.
patients served since March 2020
min average escalation response time
average length in program
By participating in COVID Watch, patient information and responses may be used for research purposes to evaluate the COVID Watch program and assess outcomes for patients with confirmed or suspected COVID-19. If you are a patient and would like your information removed from any potential research evaluating this program, please email Sheila Kelly at SKelly@pennmedicine.upenn.edu.
“Peace of mind”
“Professional and respectful”
“Prevent delays in care”
“Alleviates congestion in ERs”
“Helps patients use resources”
How does it work?
COVID Watch and COVID Pulse are currently available to
patients only through Penn Medicine.
COVID Watch and COVID Pulse are led by an operational team consisting of Penn Medicine clinical and innovation experts dedicated to providing consistent, high-quality patient care during the Covid-19 pandemic.
Anna U. Morgan, MD, MSc, MSHP
Medical Director, COVID Watch & COVID Pulse
Nancy Mannion, DNP, RN, CEN, FAEN
Interim Nurse Manager, COVID-19 RN Team
Ann Huffenberger, DBA, RN
Director, Penn Center for Connected Care
Krisda Chaiyachati, MD, MPH, MSHP
Medical Director, PennMedicine OnDemand
Susan McGinley MSN, CRNP
Manager, Penn Center for Connected Care & PMOD
David Do, MD
Innovation & Informatics Lead, CHCI
Applications Specialist, Way to Health
Way to Health
Kathleen C. Lee, MD
Director of Clinical Implementation, CHCI
Project Manager (MS2)
COVID Pulse QA (MS2)
David Asch, MD, MBA
Executive Director, Center for Health Care Innovation
Mohan Balachandran, MA, MS
COO, Way to Health